LiveBoard strongly believes in importance of your privacy, and here you may learn how we treat your information on our platform, what data we collect and how we use and process it. We also clarify your rights with regards to your data and how you can proceed with your requests to exercise your rights.
We constantly revise our Services to improve the users’ experience on our platform, and to do that effectively we also modify our Policies. In case we amend anything in this Policy, we will notify you by an email or announcement on our website 30 days in advance. If you disagree with the new changes you will not be able to continue using our Services.
Hereby, you will find all information about how we collect and protect your data, what rights you have concerning your data and how the relationship concerning data between you and LiveBoard is being regulated.
1. Types of data and how we collect it
By nature of our Services, LiveBoard does not collect a large scope of data. We collect information, which is necessary for us to be able to provide you with our Services. The data is collected either directly or automatically as defined below:
Direct - This data is collected when you personally enter information about yourself. This option includes:
Your account and contact data - email, username, password, name (if you choose to register it) account profile photo (if you choose to upload a personal photo). You may be requested to share with us your address in case you wish to exercise your CCPA rights, as explained below.
Your class data - the classes you enroll in, the content you share with your instructor or class, the quizzes you complete, the essays you write, the questions you answer to, etc.
The content you share - any content you place visible to your instructors or classmates.
Automatic - This data is collected automatically through your device, from which you enter and use our Services. This includes:
Your system data - IP address, device type and version, browser, browser settings, domain data, etc.
Your usage data - the statistics of your usage of our Services, pages you visit, features you use, etc.
Geographic data - your approximate location which includes your country, city, coordinates. This information becomes available based on your IP address.
We collect your data using different types of data collection tools like analytics services or cookies. Analytics Services help us analyze your access and use of our Services: such as how often you visit our website or use our Services, we gather information about your usage or performance on our platform and we may disclose your site use information to these analytics providers to help us learn more about how you and others use our services.
Please note that all automatic data we collect is immediately anonymized and/or encrypted.LiveBoard does not collect any financial data. While making your subscription payments your financial data is registered directly with the platform you use (Google Play or Apple Store) and we have no access to it.
2. Reasons we use your data for
LiveBoard collects and uses your data for a number of reasons:
(a) to provide you with the Services, to moderate, improve the Services, to process your orders for courses, specific services or features
(b) to detect any issues, to communicate with you in case of any concerns, to respond to your requests
(c) to protect you from any abuse or violation of your rights
(d) to ensure we provide customized experience focused on your specific work and needs on our platform.
3. Third parties and your data
Data accessible to your instructors: Your data is shared with your instructors when you enroll in courses. It may include: your username, your name (if you have chosen to register it), profile picture (if you have uploaded a picture or your personal photo) and the content you post.
Data accessible to other students: Your data is shared with your classmates, including your username, your name (if you have chosen to register it), your profile picture (if you have uploaded a picture or personal photo) and the content you post.
Data accessible to our business partners: We cooperate with a number of Service providers, who may process information on our behalf, for the purposes we request them. For example, we may contract with businesses for web hosting and maintenance, security and spam detection, data storage. We only cooperate with businesses we believe are trustworthy and who have confirmed their privacy practices are consistent with ours, and we provide the information, which is only necessary for them to perform these services on our behalf. These service providers are prohibited from using your personal information in ways other than we specify. To check their Privacy terms, you may visit their websites and the list of those service providers we use is here.
Data processed by analytics services: We may provide your data to analytics services, which helps us understand your activity and choices you make on our platform, the features you like and use. We use this information to personalize and customize our Services and ensure the best experience for you.
4. The rights you have related to your data
LiveBoard provides with services worldwide, so we may move, process, and store your data in the United States and any other countries where we operate, which may be outside the country of your residence. Not all data protection regulations are the same. Some countries where we transfer personal data may allow government authorities greater access than in your country of residence. For certain specific regulations please read the sections below.
Your Rights under EU General Data Protection Regulation (GDPR)
LiveBoard is GDPR compliant and invests its best efforts to ensure that data collection, retention, and processing is in line with the regulation. Below we clarify your rights and how you may exercise those per GDPR.
Under the GDPR, you have the right to request us:
To confirm we process your personal data, and ask for the personal data we collect about you;
To update or modify your data;
To delete your data;
To stop using some or all of your data;
To give you a copy of the personal data we have collected on our platform.
You may also exercise some of these rights (such as updating or modifying) anytime, directly while you are logged into your account. If you want to have access to your data, receive a copy, or have questions with regards to updating or deleting anything, please send an email email@example.com address with your specific request. When updating your data, please note that you have to provide us with correct and accurate data. If you delete the data, which is required for the Services to be available and operational, we will send you a notice informing that deleting this data will make impossible your use of our Services upon deletion.
LiveBoard provides services to international community, so we may transfer the personal data of EU residents to a country outside of The EU. We do so under the EU’s model contracts for the transfer of personal data to third countries (known as “standard contractual clauses”).
Your personal data will be deleted when it is no longer necessary for the purpose for which it was collected.
Policy on children’s personal data-COPPA
LiveBoard is COPPA compliant, and users under 13 have no right to use our services individually without parental supervision and control. They need to be invited to use the Services by the teacher, tutor or school who has registered an account with us. In such cases the inviting user shall make sure all parental control has been properly exercised and shall be responsible for verification and authentication of such users. Please, visit our Terms and Conditions for more details.
If you detect and notify us or we become aware that we have received/processed information of a person under 13 years old without parental control/supervision we will immediately delete that information and terminate the user’s account.
Specific rules for California residents-CCPA
California residents are provided with certain rights under California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights under CCPA:
To confirm we process your personal data, and ask for the personal data we collect about you;
to know what personal information we have collected from you in the previous 12 months;
to request us to delete your personal information;
to request us not to share or sell certain information.
If you wish to exercise any of your rights under the CCPA, please send us an email firstname.lastname@example.org address and we will proceed accordingly. Please note that we might have to request you to provide us with your actual address and other contact information to proceed with your CCPA request. For more complete information on your CCPA rights, please visit here: https://oag.ca.gov/privacy/ccpa.
If you have shared your information on a third-party platform, then we may not be able to delete that information, however we will make sure it is no longer available on our platform. Also, we will not be able to remove your requested information if we need it to complete any transaction connected to it or if we need to detect any data security violations. Such information will be removed only after we complete the transaction or resolve the security matters.
Our platform operates in cooperation with a number of partners who by virtue of the nature of our services may have access to some of your information. Sharing your data may constitute a “sale” of personal information under CCPA. However, you have the right to opt out of this activity by sending an email email@example.com address and we will respond accordingly. Please note that if you choose to opt out of the sale and sharing of some of your data, which is required for the Services to remain operational and effective, we might not be able to provide you with the services any longer. To check the Privacy terms of the partners we work with you may visit their Privacy Policies and the list of those partners is here.
5. Keeping your account secure
When you create an account on our platform, you secure it with a log-in and password. You must keep your password safe and exclude any third-party access to your account, computer or any device from which you enter and use our Services. LiveBoard takes measures to secure your data on the platform against unauthorized access or alteration, destruction or loss of your data.
LiveBoard takes a number of security measures aimed at securing your personal information, including anonymization, encryption, limitation of number of employees, which handle your personal information, separate agreements and trainings with the employees about regulations on how to handle users’ personal data, etc.
We care deeply about your privacy data and we take all necessary actions to avoid any problems related to your personal data, however we may not guarantee that your information will always be completely safe, including situations when the loss of data happens because of unauthorized access due to the loss of your log-in details. Unauthorized third-party access or use, any device or software disruption may compromise the security of your personal data anytime. To report password loss or alleged or actual unauthorized access to your account please email us immediately at:firstname.lastname@example.org.
LiveBoard Inc. is registered at 651 N Broad St, Suite 206, Middletown, DE US address, Delaware, US. Any legal matter shall be governed by Delaware law and the jurisdiction is reserved to the courts in Delaware. For more details on dispute settlement, governing law and miscellaneous legal matters, please visit our Terms and Conditions.
8. Contact us
You can also write to us at:
Address: 651 N Broad St, Suite 206, Middletown, DE US